Welcome to Sarpanch Organic! We are dedicated to providing you with the finest Gir Cow’s 100% Pure A2 Ghee, crafted using the traditional Vedik Bilona method. Your satisfaction is our top priority, and we aim to make your shopping experience seamless and enjoyable. Here’s everything you need to know about our returns policy:

Shipping Policy

To ensure a smooth delivery process, please provide a complete postal address, including your pin code, email ID, and a valid contact number. Kindly double-check these details before placing your order to avoid any delays.

For domestic customers within India, we dispatch orders through registered courier companies or speed post. Orders are typically shipped within 0-2 working days. Delivery times vary based on your location, ranging from 3-9 days.

Sarpanch Organic is not responsible for any delays caused by the courier or postal authorities. We guarantee to hand over your consignment to the courier or postal service within 0-2 days of your order placement.

If you encounter any issues with our services or have questions, please reach out to us at:

Returns and Refunds

At Sarpanch Organic, we strive for excellence in every product we offer. However, if you receive a product that does not meet your expectations, we have a clear and customer-friendly returns policy:

Returns are accepted under the following conditions:

  • Incorrect Product: If you receive a product that differs from what was ordered.
  • Damage During Transit: If the product is damaged upon arrival.

To process a replacement, please contact our customer support team within 48 hours of receiving your order. You can reach us via:

Ensure you provide valid justification and proof for the return. Requests beyond 48 hours from the delivery date cannot be entertained.

Please Note: We do not accept returns for any other reasons.

Cancellation Policy: Orders can be canceled within 24 hours of placement. To cancel, email us at sarpanchghee@gmail.com. Refunds for canceled orders will be processed to the original payment method within 5-10 working days.

Need Assistance?

For any questions or concerns related to refunds and returns, feel free to contact us:

Thank you for choosing Sarpanch Organic. We are committed to delivering the highest quality A2 Cow Ghee for a healthier and happier family.